Isle of Wight Council update on adult social care service

County Hall <i>(Image: IWCP)</i>
County Hall (Image: IWCP)
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An update on the Isle of Wight Council’s adult social care service will be discussed at County Hall next week, following its ‘requires improvement’ rating by the Care Quality Commission (CQC).

The matter is on the agenda of the adult social care, public health and housing needs committee’s meeting on Thursday (June 25), as a new local authority performance report shows increasing numbers of people being supported by ASC.

A CQC inspection carried out in November 2025 scored the service at 62 per cent, with 63 per cent required for an overall ‘good rating’.

ASC supports 4,130 people, up from 4,029 in the same month last year, according to a council performance report dated March 31, 2026.

The paper also shows a total of 1,189 people living independently at home supported by ASC, increased from 1,122, and 790 people supported in care homes, compared to 777 last year.

A total of 1,288 people are recorded as waiting for ASC assessments, down from 1,569 the previous year.

The CQC report lauded the Island’s safeguarding arrangements, finding a ‘good standard’ of safe systems, pathways and transitions, and highlighting an effective multi-agency Safeguarding Adults Board.

But across three of its four main themes – assessing needs, supporting people to lead healthier lives, and equity in experience and outcomes – County Hall was rated two out of four, showing ‘some shortfalls’.

The report pointed to delays in assessments and reviews, inconsistent ‘waiting well’ processes and weaknesses in how people’s identities and goals are recorded in care plans.

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