Some mobile users on the Isle of Wight have experienced disruption today (Wednesday) as Vodafone confirmed problems with its service.
The network provider said it is aware of “network issues” affecting both its 2G and 4G coverage in parts of the Island.
According to Vodafone's service status website, Newport is among the worst-affected areas.
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Vodafone confirmed: “There’s a problem with our mobile network in this area at the moment that may be causing issues with your service.
“We’re sorry if you’re experiencing any disruption. We know how frustrating this can be.
“Unfortunately, it’s taking us a little longer than we expected to fix this issue – sorry for the delay.
“Rest assured, we’ll get things up and running again as soon as we can. Thanks for your patience.”
While Vodafone 5G is available in select areas of the Island, including Ryde, Sandown, Shanklin, Cowes and Yarmouth, Newport and Ventnor remain without access to the faster service.
Meanwhile, other providers, including O2, Three, and Sky, have advised that mobile data speeds could be slower than usual as the networks “can get busy” during times of disruption.
Residents and businesses in affected areas are being urged to check their provider’s service status pages for updates.
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