A popular Isle of Wight cafe has said it has been left with no choice but to adopt a 'zero tolerance policy' after some customers were continuously 'rude and aggressive' to staff.
Off the Rails, Yarmouth, said, on occasion, workers have experienced 'downright atrocious' behaviour.
A spokesperson said it is becoming a more frequent occurrence and will not be tolerated.
They said: "Firstly we would like to thank all our visitors for their patronage over the past few weeks — we have been extremely busy and hope that everyone has enjoyed their visit to Off The Rails Yarmouth.
"Our staff work extremely hard to provide a great customer experience.
"Unfortunately, on occasions, our staff encounter rude or downright atrocious behaviour from customers; sadly this is becoming a more frequent occurrence."
As part of the cafe's zero tolerance policy, if customers behave in a rude and aggressive manner, they will be refused service and asked to leave.
A statement added: "We value and care for our staff and do not expect them to have to tolerate unacceptable behaviour from customers."
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