From Chris Wood, Gurnard:

After shopping in Morrisons last Thursday I went to go through the automatic exit door, but it didn’t open.

They have changed their system and one can only exit through the entrance door, hence the so-called automatic exit door did not open.

l walked right into the unopened exit door, expecting the automatic door to open, hitting my face on the door.

I was very shook up and would like to thank the very kind gentleman, Mike, who was coming into the store and saw the whole incident.

He took me to a seat and got help from a very kind Morrisons lady, and then took me home on the bus to make sure I was OK.