VULNERABLE residents, recovering from alcohol addiction, will be left overnight without staff support at their Shanklin hostel.

Two Saints, which manages Butler Gardens, is withdrawing on-site staff from 10pm to 7am, and installing an on-call service for residents instead.

The accommodation has ten rooms, including two for detox and two for people suffering mental health problems.

Resident Jade Mitchell, 26, said a naked man got into her room one night, but with staff on hand the problem was swiftly sorted.

She is worried what it will be like without when the night staff are withdrawn.

She explained: "Our safety and our recovery is at risk. I have done really well, been here nearly a year getting the help I need.

"It's the staff that have helped me, and losing them overnight is a massive problem. With this stress, I have been feeling like relapsing.

"They might not think we are important enough to listen to. They are treating us like we are stupid, saying it is not about money.

"We are just getting fobbed off. We tried to hand in a letter of complaint and they said we were following the wrong complaints procedure, but we just want to be heard."

Fellow resident Theresa McConville, 54, is a recovering alcoholic suffering pancreatitis.

She said: "Everybody is worried about what is going to happen. People in our situation, when desperate they do stupid things, and without staff here we will feel vulnerable.

"People can be like Jekyll and Hyde, nice by day then change when they get desperate and then they'll do anything. I don't want to be here anymore and we all feel the same. It's worrying."

James McDermott, Regional Director of Two Saints, said: "The health, wellbeing and safety of all residents at Butler Gardens is of paramount importance.

"Two Saints, Inclusion and the IW Council recently conducted a careful and thorough joint review of night cover arrangements at Butler Gardens. Following this, changes have been agreed and introduced.

"The service is staffed from 7am to 10pm, seven days a week, and outside these hours, clients have access to an on-call service. There is also the flexibility to increase night support provision to clients as and when required.

"These changes mean our staff have more hours during the day to provide the vital support our clients need."

The residents' letter of complaint outlines their concerns, including the increased risk of drugs or alcohol being brought into the premises.

They wrote: "As vulnerable adults trying to overcome our individual personal problems and who pay rent to stay in supported accommodation, we should not be expected to be responsible for monitoring the building or each other."

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