An Isle of Wight domiciliary care agency maintained a good rating following its latest Care Quality Commission (CQC) inspection.

Wight Home Care Ltd, based on Cothey Way, Ryde, was found to be good in all five areas — safety, effectiveness, care, responsiveness and well-led.

Inspectors found people felt safe and staffing levels were sufficient. At the time of inspection, around 140 people were receiving care from Wight Home Care Ltd.

People and their families told inspectors staff asked for their consent and explained what they were doing when supporting them.

One person said: "The staff always say before they are going to do something, like 'I am just going to wash your back now, is that OK?' which is nice."

Staff developed caring relationships with people who said they were treated with kindness, compassion and respect.

One said: "They are always polite and cheerful. I know that's their job but they seem to really want to be here, not like it's a chore."

When people required support with eating, drinking or meal preparation this was provided. Care plans contained dietary information, food preferences and support needs of those cared for.

The report also said the managing director was fully engaged in the running of the service and residents, relatives and staff members said they felt the service was well-led.

A spokesperson for Wight Home Care Ltd said: "We are absolutely over the moon.

"We got good in every category and that was what we had in our last inspection. We are very pleased indeed."